Refund policy

We strive for excellence in customer service and quality products.  Each item is thoroughly inspected before shipping.

If you receive the wrong product/defective product as mistakes happen, you may receive a store credit of equal value under the terms that the item is returned to KenShay's Closet. Return shipping fees will be paid by KenShay's Closet in this instance only. You must initiate the return process within seven (7) days of receipt by emailing "Support@kenshayscloset.com. The email must include photos of the incorrect product as well as proof of purchase. You will receive a return email disclosing the return address once error is verified. You will have an additional seven (7) days for us to receive the item back.  After 14 days from the point of delivery, no store credits shall be considered.

PLEASE BE ADVISED, NO RETURNS ALLOWED OUTSIDE OF AN INCORRECT PRODUCT/ OR DEFECTIVE PRODUCT RECEIVED DUE TO AN ERROR ON BEHALF OF KENSHAY'S CLOSET. SWIMWEAR MAY NOT BE RETURNED OR EXCHANGED, HOWEVER IN THE EVENT THAT THE ABOVE MENTIONED SENERIOS ARE THE REASON(S) A STORE CREDIT MAYBE ISSUED.